Cancellation Policy
At Crazy John’s Daytona Beach LLC, we strive to provide exceptional products and services, and we understand that there may be instances where you need to cancel your order. Please review our cancellation policy below:
Cancellation Timeframe
Orders are eligible for cancellation if they have not been shipped or processed. Once your order has been shipped or is in the process of being fulfilled, it cannot be canceled.
Eligibility for Cancellation
Only orders with a status of “Pending” are eligible for cancellation. Customized or personalized products may not be eligible for cancellation.
Refunds
Approved cancellations will receive a full refund to the original payment method. Refunds will be processed within 3 to 5 business days.
Cancellation Process
To cancel an order, please contact our customer service team at customerservice@crazyjohnsrc.com or call 386-506-8900, or visit our website and use the cancellation form in your order history.
Cancellation Fees
We do not charge cancellation fees.
Exceptions
Products that have already been shipped or are in transit cannot be canceled.
Damaged or Defective Products
If you receive a damaged or defective product, please refer to our Returns and Exchanges policy for further instructions.
Legal Compliance
Our cancellation policy complies with all applicable laws and regulations. Please note that this policy is subject to change without prior notice. We encourage you to review our policies periodically.
If you have any questions or need further assistance, please don’t hesitate to contact our customer support team at customerservice@crazyjohnsrc.com.
Thank you for choosing Crazy John’s Daytona Beach LLC, we truly appreciate your business!