Refund and Return Policy

Due to health and safety regulations, Crazy John’s Daytona Beach LLC cannot accept returns for products that have been opened or used, all sales are final, no refunds or exchanges. The exception is unless you have received a defective mechanical device such as a vape pen or an item is damaged during shipment. If you received a defective device or damaged shipment, please carefully read below to understand your options.

Refund Eligibility

We accept returns and offer refunds only for products that are unopened, unused, and in their original packaging. Products must be returned within 20 days of purchase.

Proof of Purchase

A valid proof of purchase (receipt, order number, etc.) is required for all returns.

Reason for Return

Please provide a clear reason for the return. This information helps us improve our products and services.

Refund Process

Once we receive and inspect the returned product, we will initiate the refund process within 5 to 7 business days. The refund will be issued as a store credit.

Shipping Costs

Customers are responsible for any shipping costs associated with the return.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact our customer support team within 3 to 5 business days of delivery for assistance.

Compliance with Local Laws

This policy is subject to compliance with all applicable local laws and regulations.

Contact Information

If you have any questions or need assistance with a return, please contact our customer support team at customerservice@crazyjohnsrc.com or call 386-506-8900.

*Crazy John’s Daytona Beach products are derived from industrial hemp and contain less than 0.3% ∆9-tetrahydroncannabinol (THC) in accordance with the regulations set forth in the 2018 Farm Bill. Ingesting or inhaling products that contain hemp derived delta-9 THC could result in the consumer failing a drug test for THC (Tetrahydrocannabinol).

**FDA Disclaimer – The statements made regarding these products have not been evaluated by the Food and Drug Administration. The efficacy of these products has not been confirmed by FDA-approved research. These products are not intended to diagnose, treat, cure or prevent any disease.

***Crazy John’s Dayton Beach products that are marketed as ND-THC (non-detectable) may contain trace amounts of THC that nearly undetectable by scientific laboratory testing standards. Crazy John’s Daytona Beach assumes no responsibility for and expressly disclaims all legal issues resulting from your purchase or use of the Crazy John’s Daytona Beach products. You agree that you will be solely responsible for your decision to purchase Crazy John’s Daytona Beach products and determining compliance with the local rules or regulations in your applicable jurisdiction. Information presented on this website is for informational purposes only, and is not legal advice. All references to organic within the CrazyJohnsRC.com website are in reference to the “made with organic” farming methods and techniques used by Crazy John’s Daytona Beach partner farmers and do not imply that Crazy John’s Daytona Beach products are Certified Organic, but rather they are made with certain key organic ingredients. All information presented here is not meant as a substitute for or alternative to information from healthcare practitioners. Consult with your healthcare professional about potential interactions or other possible complications before using any product. It is especially important for those who are pregnant, nursing, chronically ill, elderly or under the age of 21 to discuss the use of these products with a healthcare professional prior to using these products. You must be at least 21 years of age, or the applicable age in your jurisdiction, to visit this website and/or purchase Crazy John’s Daytona Beach products. The information on our website is intended to provide general information regarding our products and is not to be construed as medical advice or instruction. Crazy John’s Daytona Beach is not responsible for information contained in customer testimonials or product reviews. These statements are the opinion of the customer, not of Crazy John’s Daytona Beach or any of its affiliates. Crazy John’s Daytona Beach products and information are provided on this website under the Terms & Conditions and Privacy Policy.

WARNING: Smoking or consuming cannabis or hemp products can expose you to chemicals, including hemp smoke, which are known to the State of California to cause cancer; methanol, which is known to the State of California to cause birth defects or other reproductive harm; and ∆9- tetrahydroncannabinol, which is known to the State of California to cause reproductive harm. For more information go to www.P65Warnings.ca.gov.